Purpose and Scope of Customer Information Collection at AiR Hair Care

AiR Hair Care collects necessary information when customers place orders or subscribe to email newsletters on the website

This information includes the customer’s full name, email address, phone number, and mailing address.

The collection of personal information is to enable AiR Hair Care to contact customers and fulfill their requests related to ordering, delivery, and product support. We are committed to safeguarding the rights and requirements of customers throughout their shopping experience at AiR Hair Care.

Regarding payment methods, we do not retain or provide any information related to the customer’s bank account when making transfers to third parties.

Customers are encouraged to maintain the security and timely storage of their service usage activities.

In the event of detecting unauthorized usage, security violations, or information retention by third parties, customers have the right to promptly notify the hotline phone number or email on the website to seek assistance in resolving the issue they are facing.

Scope of Use of Customer Personal Information at AiR Hair Care

AiR Hair Care uses customer personal information for the following purposes:

  • Service Provision: We use information such as the customer’s name, address, and phone number to send notifications regarding transaction status, order updates, and product support.
  • Notifications: We use the customer’s email address to send updates on the latest activities and prominent promotional programs at AiR Hair Care.
  • Security: To prevent harmful activities, we only use the customer’s IP address to track website access activities.
  • Communication and Issue Resolution: In specific cases, we may use the customer’s phone number or email address to communicate and resolve issues between both parties, such as warranty, product maintenance, product recalls, and more.

Ensuring the Absolute Security of Customer Information

AiR Hair Care commits to adhere to the terms and regulations regarding the use of customer information outlined in our data privacy policy.

We employ strict security measures, including data encryption and advanced security technologies, to protect the customer’s personal information when shopping at

All activities related to the use of customer information comply with data security regulations and written laws.

We commit not to use customer personal information for any purposes beyond those agreed upon, and consented to by the customer, as well as the agreements made.

Retention Period of Customer Information

Customer data will be automatically stored for the time necessary to fulfill the purpose of information collection for order delivery, warranty, and product support

The privacy and safety of customer personal data are always respected and strictly adhered to.

Handling Customer Information Security Issues

If customers suspect that their personal information has been compromised or used illegally, they can submit a complaint to the administration department of AiR Hair Care. 

We commit to review and verify the information to determine the extent of the issue and take appropriate measures

In special cases, we may be required to provide customer information to investigative agencies if necessary to comply with legal regulations or meet the requirements of competent authorities and prevailing laws.

Spam Policy

We highly value the trust and support of our customers at AiR Hair Care.

To provide you with the most engaging information and attractive offers, we only send emails to you when you have subscribed to or used our services.

Rest assured that we always prioritize the privacy of our customers and commit to never share, disclose, or trade your email under any circumstances.

If you no longer wish to receive emails from us, please click on the unsubscribe link or contact us directly. We will promptly cease sending emails to you & apologize for any inconvenience caused.

AiR Hair Care – Established in 2023.